Client Services Analyst

YOUR PASSION, ACTIONS & FOCUS is our Strength

Become one of our Contributors

Join the KnipperHEALTH Team!

The Client Services Analyst works under direct supervision of the Account Manager and/or Program Manager and is responsible for day-to-day operations of assigned client programs at that tactical level.  

• Generate work orders and reports
• Assist in inventory reconciliation
• Preparation of client reports
• Process special client requests
• Provide internal clients with email, fax, and phone support
• Prepare samples for client approval
• Monitor inventory levels and back order situations
• Set up job folders, filing and records storage procedures
• Complete other program management tasks as identified by the Program Manager or Account Manager
• Execute needed deliverables in a timely, efficient, and cost effective manner providing the highest level of customer service
• Maintain Re-Source Hours and accurately capture billable, non-billable, and overtime hours

• Associates degree preferred
• 1-2 years work experience in an office environment
• Experience within the pharmaceutical industry preferred
• Strong verbal and written communication skills
• Strong working knowledge of Microsoft Office, especially Excel and Word
• Detail oriented with high level of customer service skills

Knipper Health is an equal opportunity employer

*Hybrid role based out of Somerset, NJ office