YOUR PASSION, ACTIONS & FOCUS is our Strength
Become one of our Contributors
Join the KnipperHEALTH Team!
Things you can expect within your first 90 days:
• Zero time waiting for benefits
• Welcoming team with a great culture
• Classroom and on-the-job training
• 30/60/90 check-ins with leadership team
• Educational Assistance Opportunities
POSITION SUMMARY:
The Quality Assurance Specialist (QAS) assesses calls for quality, efficiency, and productivity. The QAS will monitor calls to determine representative’s demeanor, technical accuracy, performance and conformity to company policy and client program guidelines. Our ideal candidate is a team-oriented individual who is driven to assure that professionalism, productivity, and quality are maintained and continually improved. The QAS will have the responsibility to monitor patient support center call operations, to ensure every patient or prescriber receives a consistently positive experience.
The above duties are meant to be representative of the position and not all-inclusive.
MINIMUM JOB REQUIREMENTS:
PREFERRED EDUCATION AND EXPERIENCE
KNOWLEDGE, SKILLS & ABILITIES:
PHYSICAL DEMANDS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Software Powered by iCIMS
www.icims.com