Distribution Supervisor

The Supervisor, Distribution will focus on the safety, quality, and productivity of direct reports.  This person will direct and supervise distribution staff in various areas such as: receiving, assorted pick modules, shipping, returns, general warehouse, DEA, and refrigerated space.  (S)He will conduct, and participate, in user training that will include but is not limited to: hands on the job training, Warehouse Management System (WMS) navigation, safety, quality first initiative, RF and pick to light applications, as well as Standard Operating Procedures (SOP) training. Said training will be documented accordingly.  (S)He will ensure that the WMS, applicable equipment, and software are utilized as intended.  (S)He will ensure compliance with all applicable regulations, best practices, and Standard Operating Procedures (e.g. line clearance, inventory reconciliation, current Good Manufacturing Practices (cGMP), and OSHA.)  (S)He is directly responsible for meeting established client service level agreements (SLA) in all applications such as: receiving, returns, cold chain, various pick modules, and shipping.  (S)He will coordinate activities between departments such as: Professional Services, Quality Assurance, Inventory, Scheduling, and Print, as needed across all facilities in an effort to meet client predetermined deliverables.

J. Knipper and Company is an Equal Opportunity Employer.

SHIFT: 4:00PM-12:00AM

• Maintain a safe working environment.
• Focus on quality and accuracy as part of the company wide goal: Quality First
• Display: Caring, Honesty, Accountability, Respect, and Trust (CHART).
• Ensure compliance with applicable regulations, (including line clearance, product reconciliation, and sanitation) procedures, and industry best practices.
• Expected to supervise within various areas of Distribution such as: Receiving, assorted pick modules, Kitting, Shipping, Returns, refrigerated space, DEA, and warehouse.
• Deploy labor, equipment, and systems focused on achieving benchmarks and productivity requirements for all distribution job(s). 
• Coordinate activities between departments such as Professional Services, Quality Assurance, Inventory, Scheduling, and Print in an effort to keep established jobs on schedule.
• Ensure that staff members are accurately reporting and tracking the expected data and benchmarks; and that the information is captured accurately and as close to real time as possible.  Ensure that the established systems and software are being utilized as designed for such information. 
• Manage day-to-day activities. Focus on safety, quality, and improving throughput.
• Ensure that client expectations are followed according to SOPs and up-to date work orders.
• Ensure that all pick modules, areas; materials, inventory, and equipment are ready in advance of deploying labor to that work zone.
• Conduct a sweep of areas such as DEA, cold chain, various shipping stations, and outbound staging areas to ensure all outbound orders are to be loaded on carrier vehicles as expected and when expected.
• Ensure that direct reports have completed rush deliverables and shipments as expected.
• Communicate end of shift updates to management accordingly. Utilize both direct verbal communications and Daily Update e-mails for documentation purposes.
• Create, perform, and acknowledge recurring tasks and reminders to ensure and document that duties are being completed as expected.
• Assign individual tasks to associates; assess quality and productivity of output on an on-going basis, making adjustments in work zones and labor as necessary. Monitor and track results using dashboards and reporting tools.
• Provide timely input to status and exception reports to Distribution Management, Scheduling, and Executive Management so that proper client notification and adjustment can be made.
• Review processes and recommend changes that will enhance the operation. Seek to implement cost saving principles into the workplace.
• Facilitate the professional development of direct reports in an effort to promote team building and the potential for associate advancement within the company.
• Hands on participation of company established review process for direct reports such as writing, editing, one on one mentoring, and progressive disciplinary actions as directed by management.
• Participate in all training and process improvement initiatives both internal and external.

The above duties are meant to be representative of the position and not all-inclusive.

MINIMUM JOB REQUIREMENTS:

Education/Training:  A Bachelor's degree is preferred. Equivalent experience may be considered. . 

Business Experience:  Four years related supervisory experience or equivalent.

KNOWLEDGE, SKILLS & ABILITIES:

General Supervisory Skills or training (including safety and regulatory specific training or experience)

General warehouse or distribution skills

Use of job specific machinery and equipment

Expert mathematical skills (counting, adding, multiplying, percentages, calculating line rates, capacities, ability to calculate financial implications, etc.) are preferred.

Expert computer skills

PHYSICAL DEMANDS:

While performing the duties of this job the employee is:

• Frequently required to stand or sit.
• Frequently stoop, kneel, or crouch.
• Frequently required to reach with hands and arms.
• Frequently lift and/or move objects up to 10 pounds.
• Frequently lift and/or move objects up to 35 pounds.
• Occasionally lift and/or move objects up to 60 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.