Team Lead, Print Processing

Functions as liaison between the IS/DP, Production departments and the print processing operators. Increases productivity by performing mail merges, setting up letters/checks, and performing related database work to ensure files are prepared for printing.

• Reviews instructions to determine procedures necessary to complete each project, reviews project with Manager.
• Performs mail merges and sets up merged jobs in print queue for operators.
• Prepares paperwork and transfers files, according to DP SOPs, to print processing department.
• Ensures all printed materials for each job are available for production at the same time.
• Performs internal quality control.
• Meets daily with manager to review and prioritize work for the day.
• Directly interacts with print processing operators. Monitors performance, provides training as needed and gives department manager input for yearly performance evaluations.
• Follow job instructions and standard operating procedures.
• Maintains good housekeeping.
• Act as a backup operator by printing jobs on Ink Jet, Laser, Line and Dot Matrix printers.
• Keeps abreast of current trends and practices in field of expertise. Make recommendations for improvements that will continually increase productivity.

The above duties are meant to be representative of the position and not all-inclusive.

MINIMUM JOB REQUIREMENTS:

Education/Training: Highschool diploma or equivalent required.

Associates degree (A.A.) or equivalent from a two-year college or technical school preferred.

Business Experience: One-year related experience.

KNOWLEDGE, SKILLS & ABILITIES:

Complete knowledge of PCs, printers and various software.

Ability to learn PDMA regulations.

Working knowledge of Windows software, including MS-Word, Access, and Excel.

Follow company SOPs.

Meet or exceed quality goal of 98%

Meet or exceed company standard target rates.

PHYSICAL DEMANDS:

• Frequently required to stand or sit.
• Frequently required to stoop, kneel, or crouch.
• Frequently required to reach with hands and arms.

• Frequently lift and/or move objects up to 20 pounds.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.