Job Listings

POSITION SUMMARY: The Supervisor manages program staff, activities, processing, order fulfillment and deliverables associated with assigned Program(s). 

POSITION SUMMARY: Works under direct supervision of the Program Manager and/or Account Manager and is responsible for daily operations of assigned client programs. The Client Services Analyst operates primarily at the tactical level, but is required to be able to work independently, in order to effectively support the Client Services Account Manager on a day-to-day basis. The Client Services Analyst should be a self-starter and have the ability to take on some Account Manager responsibilities at the request of the Account Manager or Program Manager.

Position Summary (Purpose of Job): To support operations and maintain the integrity of inventory.

The Distribution Lead will focus on the safety, quality, and productivity of the team.  Ensure that equipment and systems are utilized as intended, ensure compliance with all applicable regulations, best practices, and Standard Operating Procedures (SOP) (e.g. receiving, order picking, inventory reconciliation, current Good Manufacturing Practices (cGMP), and OSHA).  The Distribution Lead is directly responsible for meeting service level agreements and the productivity of the department and contributors under their guidance.  Lead others within various areas of distribution such as: receiving, assorted pick modules pick to light, kitting, shipping, returns, DEA, freezer, and refrigerated space.  

POSITION SUMMARY: The Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions.

Founded in 1986, J. Knipper and Company, Inc. and its affiliates, KnippeRx and Eagle Pharmacy, are dedicated to providing services exclusively for the pharmaceutical and life sciences industries. We are in an exciting accelerated growth phase fueled by our three integrated business units; Third-Party Logistics (3PL), Custom Pharmacy Solutions (CPS), and Marketing Support and Samples Management (MSSM).  Our company’s focus and mission are based on building partnerships and collaborating with our clients to create solutions that are strategically designed, faithfully executed and driven by market insight and data to ensure maximum return on our clients’ investment, ultimately improving people’s lives. The Knipper Vision: Create the shortest path between patient and therapy.   Join the growing Knipper family today!   The Client Services Account Manager serves as the primary interface to assigned clients and is responsible for the overall management of client relationships, satisfaction, and retention.

Summary: This is a critical position requiring excellent customer interaction skills. Individual is expected to enhance patient satisfaction with Eagle Pharmacy programs by responding to incoming phone calls, and placing outgoing call to patients and physicians as assigned. Problem solving skills are essential. Individuals in this position will be the primary point of contact for patients calling to enroll in Eagle Pharmacy programs, placing orders/ refills, checking on the status of an order and inquiring about program offerings; often times the single point of contact for our patients.

Our vision is to CREATE THE SHORTEST PATH BETWEEN PATIENT AND THERAPY.   Position Summary:  Under the direct supervision of the Pharmacy Support Manager, pack and ship prescriptions following all shipping procedures.   HOURS: Monday-Friday, 10:30am-7pm (some Saturdays)  

Summary: Under the direction of the Pharmacy Supervisor (FL), the Pharmacy Technician ensures patients prescriptions are entered precisely and in a timely manner.   HOURS: Monday-Friday. 10:30am-7pm. (Some Saturdays)  

POSITION SUMMARY: Responsible for the effective management of all pharmacy fulfillment operations, from order planning to shipping, and leadership of all personnel in supporting roles.  Duties include the oversight of all kitting, shipments, and pick pack operations, including cold chain and DEA orders. Requires ability to forecast and prioritize daily workload and personnel, and to strategize with the management team when necessary to ensure all client service level agreements are met. The Operations Manager has a quality mindset to ensure order accuracy and adherence to cGMP’s and company SOP’s, as well as Indiana Board of Pharmacy laws and regulations.  Logistics experience is necessary for inventory profiling in carton flow area, and ability to interpret performance metrics to meet company goals and to drive improvements.  

Summary: This is a critical position requiring excellent customer interaction skills. Individual is expected to enhance patient satisfaction with Eagle Pharmacy programs by responding to incoming phone calls, and placing outgoing call to patients and physicians as assigned. Problem solving skills are essential. Individuals in this position will be the primary point of contact for patients calling to enroll in Eagle Pharmacy programs, placing orders/ refills, checking on the status of an order and inquiring about program offerings; often times the single point of contact for our patients.

POSITION SUMMARY: The Patient Care Representative supports patients and healthcare providers through inbound and outbound telephone support, as well as administrative functions.

Maintains quality standards by performing routine incoming, in process and finished product inspections; approving incoming materials, in-process, and finished products; recording quality results. Enforces compliance with Knipper Quality Policy, SOP’s, cGMP, Operations Work Order Instructions, and all safety measures. Reviewing assembly, fulfillment, and receiving activities for conformance to company SOPs and current Good Manufacturing Practices and serves as the QA Subject Matter Expert.

POSITION SUMMARY: The Pharmacy Fulfillment Technician is responsible for preparing, filling and distributing prescriptions according to client orders/specifications, maintaining equipment and inventory in the pharmacy and record keeping related to patient and drug information.

POSITION SUMMARY: The Team Lead, Pharmacy, would have the responsibility to monitor team activity and effectiveness, manage queues in the Call Center Software as unexpected increases/decreases in volumes dictate, update FAQs as required, handle escalations, expedite tickets issued by the teams and assist in the setup of new campaigns in the Call Center Software and SalesForce.com.

As the leading sample management services company J. Knipper and Co has been dedicated to serving the pharmaceutical, biotechnology and medical device industries for the past 30 years. We are constantly evolving and expanding to provide services including our custom pharmacy solutions to fulfill our vision to create the shortest path between patient and therapy.   Our culture revolves around five core values represented by the acronym CHART, which stands for Caring - Honesty - Accountability - Respect - Trust. These five values are at the center of our mission to create relationships, both internally and externally, and to strategically develop solutions for our clients.   Join the growing Knipper family today!   This is a temp-to-hire opportunity - Typical Hours are 7:30AM-4:00PM M-F   As directed by the RF system the Pick Pack Operator will manually pick, pack, and process containers (consisting of various materials and products).

As the leading sample management services company J. Knipper and Co has been dedicated to serving the pharmaceutical, biotechnology and medical device industries for the past 30 years. We are constantly evolving and expanding to provide services including our custom pharmacy solutions to fulfill our vision to create the shortest path between patient and therapy.   Our culture revolves around five core values represented by the acronym CHART, which stands for Caring - Honesty - Accountability - Respect - Trust. These five values are at the center of our mission to create relationships, both internally and externally, and to strategically develop solutions for our clients.   Join the growing Knipper family today! This is a full time permanent position; Typical Hours are 7:30AM-4:00PM M-F   As directed by the RF system the Pick Pack Operator will manually pick, pack, and process containers (consisting of various materials and products).

THIS IS A PART-TIME/CASUAL OPPORTUNITY.  THE NUMBER OF HOURS PER WEEK WILL VARY.   POSITION SUMMARY:   This position is responsible for performing audits of client inventories, storage site inspections and inventory closeouts. J. Knipper and Company and KnippeRx are Equal Opportunity Employers

THIS IS A PART-TIME/CASUAL OPPORTUNITY.  THE NUMBER OF HOURS PER WEEK WILL VARY.   POSITION SUMMARY:   This position is responsible for performing audits of client inventories, storage site inspections and inventory closeouts. J. Knipper and Company and KnippeRx are Equal Opportunity Employers

THIS IS A PART-TIME/CASUAL OPPORTUNITY.  THE NUMBER OF HOURS PER WEEK WILL VARY.   POSITION SUMMARY:   This position is responsible for performing audits of client inventories, storage site inspections and inventory closeouts. J. Knipper and Company and KnippeRx are Equal Opportunity Employers